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The old Pulse systems won’t work on the new platform.Ī bigger issue has to do with the impending 3G/CDMA sunset, which will kill cellular service for millions of security panels that use cellular for their main alarm communications or for back-up if IP or POTS (plain old telephone service) fails.Ī good chunk of ADT Pulse products utilize AT&T’s 3G network, which sunsets in February 2022.
#Adt control upgrade#
ADT will replace panels and upgrade services when it’s time to do so for any given customer, or when shuts down the old Icontrol platform. So how much life does Pulse have left, and is there a transition path for existing subscribers? We asked ADT, and the answer was something along the lines of: It won’t be much different than any other migration of products or services. Security dealers still selling Pulse systems are doing a “disservice” to customers by providing end-of-life equipment and a limited upgrade path, Menke says. It’s only a matter of time, however, that “ADT completely cuts off new Pulse customers,” but that’s beside the point.
#Adt control pro#
Menke tells CE Pro that other ADT dealers are probably still installing Pulse systems, “as they are comfortable doing what they have always done.” So far, the company has installed about six units. Zions is one of the more progressive ADT dealers, diving right into the new Command system as soon as it became available on a limited basis. Related: ADT to Replace Pulse With Command and Control Platform 2.6 Million Pulse Customers, 3G Sunset: Tough Conversion Ahead That feature disappears with Command and Control. “The only feature that might be lost is the ability to have Home View, where you can put your devices on a floorplan display.”ĪDT launched the Home View app for Pulse in 2012, allowing users to view the status of all their connected devices, and interact with these devices from a floorplan view. “The new ADT Control platform will have nearly all the features that ADT Pulse has had with the addition of some new exciting ones,” Menke writes in another blog.
#Adt control full#
Up to eight motion viewers will be supported “eventually.” Compatible outdoor wireless sirens will be available in May.Īlso, ADT customers now will be able to take advantage of the full ecosystem and feature set, for example, integration with Apple Watch, Amazon Fire TV (controls and alerts on the TV screen), geofencing, multilanguage support and more. Bluetooth disarming, which can occur when a user comes into range of the panel, has limited availability at launch, but will become “more available” in time, he writes. He also provides some insight into what ADT is enabling today, and what functionality might be coming soon. Menke says this is “one of the features that is different than any other security panel on the market.” ADT Pulse never had this: support for up to eight secondary keypads (source: Zions).
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